Job Description

Position Title: Administration Intern – Ground Operations

Department: Ground Operations

Location: [Insert Airport/City]

Position Summary:
AirAsia X is seeking a dedicated and detail-oriented Administration Intern to support the Ground Operations Department. This internship provides hands-on exposure to airport operations, documentation management, workforce coordination, and administrative processes essential for safe, efficient, and compliant ground handling activities.

Key Traits:

• Detail-oriented: Ensures accuracy in documentation, reports, and operational records.

• Organized: Able to manage multiple files, schedules, logs, and administrative tasks efficiently.

• Proactive: Takes initiative to support the team, resolve minor issues, and assist operations independently.

• Team player: Collaborates effectively with ground staff, supervisors, and multiple stakeholders.

• Professional: Maintains confidentiality, adheres to safety procedures, and represents the airline positively.

Key Responsibilities:

• Assist with general administrative tasks, including filing, scanning, data entry, and document organization.

• Support the preparation of reports, operational records, and correspondence.

• Coordinate with internal departments such as Operations, Customer Service, Finance, and HR.

• Maintain employee schedules and training records.

• Support the processing of travel documents and operational forms.

• Assist in managing office supplies, equipment, and inventory.

• Organize internal meetings, take minutes, and track follow-up actions.

• Provide support for airline compliance documentation, safety records, and audit preparation.

• Respond professionally and promptly to emails, phone calls, and internal requests.

• Perform other administrative or project-based tasks assigned by supervisors.

Qualifications:

• Currently pursuing a Diploma or Bachelor’s degree in Business Administration, Aviation Management, Office Management, or related field.

• Strong organizational and time-management skills.

• Good verbal and written communication skills.

• Proficient in Microsoft Office (Word, Excel, PowerPoint).

• Able to handle confidential information responsibly.

• Detail-oriented, proactive, and eager to learn.

Duration: [Insert Internship Duration, e.g., 3–6 months]REQUIREMENTS Requirement 1 Requirement 2 Requirement 490, etc...