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WELCOME TO SITA
SITA is the leading specialist in air transport communications and information technology. We don’t just connect the global aviation industry, we apply decades of experience and expertise to address almost every core business, operational, baggage, and passenger process in air transport. As an organization, we cover 95 of all international air travel destinations and work with over 2,800 air transport and government customers in every corner of the globe. Immerse yourself in the dynamic world of technology while embracing our collaborative and inclusive culture.
Ready to redefine air travel? The journey starts here, with you at SITA.
ABOUT THE ROLE & TEAM:
As a Senior Infrastructure Engineer, you will provide end-to-end support for SITA suites customers. A Senior Infrastructure Engineer develops, fosters, and maintains relationships with Project Management, Software Development, Quality Assurance, Service Technicians, and Marketing/Sales to ensure organizational success. Reporting to the Manager Application Management you will be a part of the AMER Project Delivery.
WHAT YOU WILL DO:
• Systems implementation for customers, customer requirements gathering, software implementation and integration, user acceptance testing, training, software install documentation, and ongoing maintenance and support for all SITA’s products.
• Includes deployment, configuration, and integration of the platform, operating system, and application software.
• Responsible for resolution of escalated technical issues requiring a higher level of expertise.
• Traveling across the Americas region is required, traveling percentage is 40-60.
Qualifications
EXPERIENCE:
• Experience with Microsoft Clustering Technologies (Failover Clusters, Hyper-V Clusters, SQL Server Clusters)
• Experience with Storage Area Networks (SAN) and SAN protocols (iSCSI, Fiber Channel)
• Experience with client-side scripting technologies and core functions including PowerShell, XML, XSL, HTML, WPF, WMI
• Experience with virtualization technologies (VMware-ESX/ESXi/VSphere, Microsoft Hyper-V)
• Experience with core networking and the OSI model (DNS/DHCP/VLANS/Routing/Firewalls/Access Lists, etc.)
• Microsoft, Cisco, or Tier 1 vendor certification a plus (MCSA, MCSE, MCSM, CCNA, CCNP)
• English and Spanish proficiency is required; Portuguese is highly desirable.
WHAT WE OFFER:
At SITA, we disrupt the status quo, by empowering our people to pioneer innovations that touch the lives of billions. Bringing together diverse minds from across the globe, we foster a dynamic and positive workplace culture, that values our talented team members for their contributions and dedication. Check out our core benefits, enabling our people across the globe:
🏡 Flex Week: Work from home up to 2 days/week (depending on the needs of your team and your customers)
⏰ Flex Day: Shape your workday to suit your life and your plans.
🌎 Flex-Location: Take up to 30 days a year to work from any location in the world.
🌿Employee Wellbeing: We’ve got you covered with our Employee Assistance Program (EAP), available to you and your dependents 24/7, 365 days/year, and Champion Health – a personalized, proactive platform to support diverse wellbeing needs.
🚀Professional Development: Level up your skills with our training platforms, including LinkedIn Learning!
🙌 Competitive Benefits: Access competitive benefits tailored to the local spanet and your employment status.
SITA is an Equal Opportunity Employer and values a diverse workforce. In support of our Employment Equity Program, women, aboriginal people, members of visible minorities, and/or persons with disabilities are encouraged to apply and self-identify in the application process.
