Job Description:
About us
ATR is the world&39;s number one aircraft manufacturer in regional aviation providing a new generation of turboprops. We are a joint venture between two European aeronautical heavyweights, Airbus and Leonardo.
From the world’s largest cities, to our planet’s most remote regions, our purpose is to deliver air travel to people, communities and businesses in an innovative, sustainable and modern way.
If you strive for excellence, are driven by ambition, trust and respect as we are, then get your career off to a flighting start with ATR!
Our leadership profile:
People Centric Entrepreneurial Inspiring Exemplary Innovative Humble
At ATR you will work with passionate colleagues to make a difference in a human size company with attractive advantages!
We are looking for a Material Account Manager to come onboard in our Customer Support & Services Department in ATR Singapore office.
Your Mission
Become closer to the operators. The ambition is for the MAMs to become the voice of the customer within ATR for all material support related issues.
ACTIVITIES
- Engage with customers through visits & calls
- Understand the operators’ material / logistics constraints & expectations
- Have a constant view on their priorities / needs with regards to the backlog
- Monitor the service material performance / backlog & agree on action plan to boost performance
- Collaborate with the operators on material planning (maintenance schedule [checks, main elements…], network organization vs line maintenance [stock strategy…]….)
- Be the customers’ material advocate within ATR teams
- Commercial to provide a landscape of ATR position vs the competition &43; help them articulate winning propositions (solutions, pricing…)
- Supply chain to provide an accurate view of the priorities & help them better anticipate the needs
- Customer facing function (CSD / SSD) to inform them on potential material issues or dissatisfaction
- Be an active enabler of the customer material topics
- AOG: take the lead with all the concerned stakeholders (no stock vs alternative solutions…)
- Pilot whenever the NBO is not capable to sort the customer’s issue (complex queries)
About you
- Min Diploma Holder or ‘A’ Level.
- At least 2 years of experience in aviation industry would be an advantage.
- Excellent written and verbal communication skills in English
- Good analytical skills
- Knowledge of SAP
- Microsoft Office (Excel, Word, Power point)
- Excellent problem-solving, communication, and organizational skills.
Our Recruitment Process
- HRBP will contact you
- Innovative and digital assessment
- To get to know you better: interview with Head of Customer Material Support and our HRBP
What we offer
Highly competitive compensation package (profit and success sharing, employee savings plan…)
Work-life balance (remote working, 4th week of paid leave…)
Well-being / health (supplementary health & welfare coverage…)
Career paths enabling employees to develop their skills and build a professional project
Wide choice of development programs for soft and hard skills
Diversity and inclusion: Over 1200 men & women with more than 35 different nationalities work together in our teams!
ATR is committed to achieving workforce diversity and creating an inclusive working environment. We welcome all applications irrespective of social and cultural background, age, gender, disability, sexual orientation or religious belief.
This job requires an awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Company’s success, reputation and sustainable growth.
Company:
Avions de Transport Regional (ATR) GIEContract Type:
Permanent-----
Experience Level:
ProfessionalJob Family:
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Airbus is committed to achieving workforce diversity and creating an inclusive working environment. We welcome all applications irrespective of social and cultural background, age, gender, disability, sexual orientation or religious belief.
Airbus is, and always has been, committed to equal opportunities for all. As such, we will never ask for any type of monetary exchange in the frame of a recruitment process. Any impersonation of Airbus to do so should be reported to emsom&64;airbus.com.
At Airbus, we support you to work, connect and collaborate more easily and flexibly. Wherever possible, we foster flexible working arrangements to stimulate innovative thinking.
