Flight OPS Documentation & Policies Manager

About us

At Brussels Airlines, we are passionate about connecting people, economies, and cultures. As Belgium’s home carrier and one of the four network airlines of the Lufthansa Group, we fly from the heart of Europe to over 90 destinations worldwide, including 17 across Sub-Saharan Africa.

As proud ambassadors of Belgium, we bring the world to Belgium and the best of Belgium to the world: from collaborations with Michelin-starred Belgian chefs to our Belgian Icon aircraft adorned with national legends, we celebrate creativity and the amazing things our country has to offer.  

Our company culture is warm and inclusive. By focusing on wellbeing & flexibility, we create an empowering environment that gives our more than 3500 people wings. Ranked number 4 in 2025 in Randstad’s Employer Brand charts, we are driven by passion, ownership, team spirit, excellence and respect: values that make the difference every day for our company, for our guests and for each other.

Who are we looking for?

We are looking for a talented Flight Operations Documentation & Policies Manager who assists in ensuring safe, legal and efficient operations.  And that could be you! Curious what your responsibilities would look like?

• You are responsible for the editing, updating and distribution of the OM Part A, B, C (AIS/AQB), CAM and all flight operations and cabin Internal Procedures Manuals and Working Procedures.  
• Will collaborate with relevant internal departments and sub-departments, and with external entities to ensure that the structured revision processes are followed in order to provide the necessary guidance to crews.  
• Ensures that manuals & documentation are well structured, transparent and easily accessible and, when necessary, drives improvements to attain this. 
• Ensure that manual & documentation are at all times compliant with the relevant rules and regulations. (e.g. ICAO, EASA, BCAA, any NAA, AD, security, area,…)  
• Collaborates with the technical pilot A320/A330 regarding any topic which impacting the applicable documentation. 
• Drives the High Level Feasibility Check process for the inclusion of new airports to the portfolio and ensures proper documentation. 
• Joins the Lufthansa Group AO/FP structure with the goal to achieve alignment and higher efficiency in adopting new regulations and policies in the documentation.  
• Communicates clearly, transparently and efficiently to the flight crew community on all policies, procedures, and documentation matters.
• Ensures close cooperation with Crew Training that all flight crews are aware of and correctly apply the relevant and applicable flight procedures.
• Ensures that the particular needs/requests of the flight crew community are captured and used appropriately to drive improvements.  
• Initiates, leads and participates in key projects of the Flight Operations department. 
• Coordinates and prepares for internal and external audits (e.g. BCAA, IOSA, …). 
• To ensure proper application of any policies and procedures, collaborates closely with: 
• The BCAA, and any other NAA when required. 
• The Operational Support and Digitization department. 
• The Fleet Chiefs and their team.
• The performance & efficiency manager.
• The Training department. 
• The Ground Operations department. 
• The iOCC.

Sounds good? Then please continue reading!

Where do you land?

You’ll be part of our Flight Operations Team.

You will report directly to the Technical and Procedures Manager and you are supported by the FCM Documentation Expert, the Cabin Safety Standards Procedures Officer and the FSM Standardization Expert.

Your profile

At Brussels Airlines, we believe in making people grow. Therefore, we are not looking for white ravens: we are looking for people that match with our company’s goals and culture, and that can elevate us to even higher heights.

• Holder of an ATPL license is a plus.
• Project management experience.
• Previous office experience is an asset.
• Knowledge of regulatory compliance, knowledge of aviation regulatory bodies and compliance requirements. Knowledge of EASA OPS and FCL regulations is desirable.
• Fluent in English, Dutch or French. Notions of German or another language is an advantage.
• IT knowledge: MS Office, Aviation applications.
• Self-motivated, pro-active and solution-driven, well organized and structured in way of working.
• Strong interpersonal skills (e.g. teamwork, empathy, diplomacy), adaptability to changing circumstances, good organization and time management skills.

What’s in it for you?

• Never a dull day: a challenging job in aviation, where entrepreneurship, collegiality and a hands-on spirit are at the heart of our approach. 
• Awesome colleagues: a talented, international team fully dedicated to soaring to new heights together in an empowering environment. Experience the combination of the freedom to make the role your own and excellent teamwork!
• Flexibility:  enjoy hybrid working with a vibrant office at our main offices  and the freedom to manage your schedule.
• Continuous personal and professional development: enjoy broad training possibilities in both the becademy as in the Lufthansa Group network. Seize the opportunity to experience a colleagues job. Or take advantage of Lufthansa Group’s international career opportunities!
• Travel discounts: you and your family can explore the world at very attractive flight and hotel rates. And even for your friends you can fix special deals!
• A people-oriented environment with more than 3500 colleagues and more than 60 nationalities. At Brussels Airlines, there is room for everyone – but not for discrimination. Diversity and inclusion are celebrated, and we do everything to create a company culture that feels like coming home.

And of course, we offer the more general perks :

• An attractive salary, in line with your experience and competences, with a flexible reward plan that allows you to further optimize part of your salary
• CLA90 bonus and profit sharing when collective targets are met
• Meal vouchers
• Eco vouchers
• Health insurance for you and your family at favourable rates
• Pension insurance, including insurance coverage of 2 years in case of long-term illness
• “Benefits at work” employee discount platform
• 27 vacation days (20 + 7 ADV) + extra seniority holidays
• This is a temporary replacement of a pregnancy leave.

Ready to join our good company? Apply now!

Application deadline 

Candidates are kindly requested to send their candidacy through the CV Warehouse jobsite ultimately on 1/08/2025, end of business day.