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Technical Operations/Maintenance
Technical Operations includes the maintenance, and overhaul of our aircraft. This includes aircraft maintenance technicians, engineers, planners, ground equipment and facilities teams, supply chain teams and more.
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Job Overview and Responsibilities
The Technical Operations Reliability team ensures United operates safely and dependably by analyzing aircraft defects and operational disruptions. The team monitors trends to notify maintenance and engineering teams of emerging issues and probable corrective actions.
We are a seeking a dedicated and detail-oriented Manager to lead our India based Reliability Engineering team, responsible for identifying and communicating root causes of critical aircraft issues through reporting and analysis. They will manage reliability and fleet performance initiatives, providing accurate, timely insights to support data-driven decisions across multiple divisions. The role encompasses strategic and tactical responsibilities, as well as managing the day-to-day identification of recurring aircraft system failures.
- Manage a team of 8-10 engineers, focusing on Uniteds Boeing or Airbus fleets or strategic areas such as aircraft interior cabins.
- Identify and highlight key fleet trend insights to leadership, ensuring they are informed of emerging trends and opportunities for proactive intervention.
- Analyze Uniteds on-time and completion factor performance from technical (aircraft defects, maintenance programs, etc.) and operational perspectives (out of service processes, aircraft swap options, schedule compression, etc.).
- Ensure engineers provide accurate and high-quality aircraft performance data, supporting the integrity of reliability analysis across United’s operations.
- Hold the team accountable for delivering consistently high-quality work that meets both internal and regulatory standards.
- Coach and mentor engineers, fostering their professional development and continuously improving their technical capabilities and analysis skills, ensuring alignment with the organization’s objectives.
- Own and identify opportunities to improve internal processes, ensuring optimal efficiency and effectiveness. Develop new processes for emerging initiatives to support future growth and operational demands.
This position is offered on local terms and conditions. Expatriate assignments and sponsorship for employment visas, even on a time-limited visa status, will not be awarded. This position is for
United Airlines Business Services Pvt. Ltd - a wholly owned subsidiary of United Airlines Inc.