Were the team that keeps airports moving, airlines flying smoothly, and borders open. Our tech and communication innovations are the secret behind the success of the worlds air travel industry.

Youll find us at 95 of international hubs. We partner closely with over 2,500 transportation and government clients, each with their own unique needs and challenges. Our goal is to find fresh solutions and cutting-edge tech to make their operations run like clockwork. Want to be a part of something big?

Are you ready to love your job? The adventure begins right here, with you, at SITA.

As Manager / Team Lead, Software Development, you will manage three teams of resources (some local, most remote) that develop, implement, maintain, and support software products and applications using SITA for Aircraft engineering processes, methodologies, and technologies, in compliance with company policies and guidelines.

• You will be accountable for the overall delivery of medium- to large-scale development, implementation, and maintenance projects that have significant cross-functional business impact, ensuring that the software applications and systems developed, implemented, and supported are aligned with the long-term goals of the business.
• You will lead the team in developing committed estimates for projects, planning and allocating resources, making firm commitments to Project Managers, and ensuring projects are completed on time and within budget.
• You will contribute to the development, upkeep, and maintenance of software development processes.
• You will lead, mentor, and coach a group of development professionals, ensuring they have the requisite skills and knowledge to perform their roles effectively.

Management Responsibilities

• Contractor Oversight: Manage contingent workers and contractors (Statement of Work contracts), resolve team issues, and make decisions on resource balancing, hiring, or termination as needed.
• Team Readiness: Equip teams with the tools, resources, and support necessary to ensure their success.
• Scrum Ceremony Support: Assist Scrum ceremonies (sprint planning, daily stand-ups, retrospectives, etc.).
• Weekly Coordination: Lead weekly meetings with technical leads, product owners (POs), and suppliers to align goals, track contractor status, and address needs.
• Liaison Role: Serve as a technological and communication bridge between CDI, ADS, and MyFleet teams to ensure seamless integration.
• Executive Reporting: Provide regular, strategic updates to senior management, ensuring transparency and alignment.

Technical Responsibilities

• Delivery Accountability: Take ownership of delivery quality and timeliness.
• Architecture Review: Participate in architecture reviews to ensure technical excellence and adherence to best practices.
• Technical Involvement: Contribute to technical discussions to provide guidance and support as needed.
• Compliance: Ensure the team adheres to architecture guidelines and security protocols.
• Code Quality: Oversee code quality using tools like Mend and SonarQube, identifying and addressing technical debt opportunities.

• 8+ years experience in a Software Engineering environment.
• 3+ years in people management, preferably with matrix experience in a global environment (incl sourcing and renewals of external contractors)
• Strong developer background
• Understands platform architecture & Engineering guidelines
• Comfortable coaching lead developers
• Strong analytical skills to assist teams to convert scope into requirements and requirements into Epics and Stories
• Understands the value of testing methods (unit test, integration/black box test and end to end test).
• Understands Microservice Asynchronous structured programming

• Aviation background (airline or OEM)
• Bachelors or Masters degree in Computer Sciences or Engineering.
• Formal training in project management preferred.
• Kubernetes cluster and container with Docker runtime and Docker Compose
• Cloud development experience (Azure incl EventHub an asset)
• Kafka or other streaming knowledge (RabbitMQ)

Were all about diversity. We operate in 200 countries and speak 60 different languages and cultures. Were really proud of our inclusive environment. Our offices are comfortable and fun places to work, and we make sure you get to work from home too. Find out what its like to join our team and take a step closer to your best life ever.

🏡 Flex Week: Work from home up to 2 days/week (depending on your teams needs)

⏰ Flex Day: Make your workday suit your life and plans.

🌎 Flex-Location: Take up to 30 days a year to work from any location in the world.

🌿 Employee Wellbeing: We have got you covered with our Employee Assistance Program (EAP), for you and your dependents 24/7, 365 days/year. We also offer Champion Health - a personalized platform that supports a range of wellbeing needs.

🚀 Professional Development: Level up your skills with our training platforms, including LinkedIn Learning!

🙌 Competitive Benefits: Competitive benefits that make sense with both your local spanet and employment status.

SITA is an Equal Opportunity Employer. We value a diverse workforce. In support of our Employment Equity Program, we encourage women, aboriginal people, members of visible minorities, and/or persons with disabilities to apply and self-identify in the application process.